We truly appreciate you choosing CELERITAR INNOVATIONS PRIVATE LIMITED as your preferred Celeritar Innovations. We understand that there are various situations where a refund may be necessary. This Refund Policy outlines our procedures and guidelines to ensure that all users have a clear, fair, and transparent experience when it comes to refunds.
In most cases, processing a refund takes between 5 to 7 business days. However, please keep in mind that the actual time for the refund to appear in your account may depend on the payment provider or financial institution you use.
To be eligible for a refund, you must have made a legitimate payment through Celeritar Innovations and have a valid reason for requesting it. Valid reasons include issues like failed transactions, unauthorized charges, or dissatisfaction with the product or service.
All refund requests will be reviewed and approved by our team before processing. We reserve the right to cancel or deny refund requests that are deemed fraudulent, abusive, or do not meet our eligibility criteria. To request a refund, you can contact our customer support team through any of the channels listed on our website or submit a request via your online account dashboard. Be sure to provide as much information as possible, such as the transaction ID, payment date, and reason for the refund. Our team will review your request and get back to you within 5 to 7 business days.
If your refund request is approved, the amount will be returned using the same payment method originally used for the transaction, unless a different method was agreed upon in advance. Once the refund is approved, it typically takes 5 to 7 business days to process, but the time for it to be credited to your account may vary based on your payment provider or financial institution.
Certain products and services may not be eligible for a refund unless otherwise clearly stated. This includes items like digital downloads, software licenses, subscriptions, or customized products. Please review the product or service description and terms carefully before making a purchase.
Additionally, any fees related to the use of our Celeritar Innovations services, such as transaction or service fees, are non-refundable under any circumstances.
If you have an issue or disagreement with a payment, we highly encourage you to contact our customer service team before initiating a chargeback with your financial institution. Chargebacks can have a significant impact on both the merchant and Celeritar Innovations, and we prefer to resolve issues amicably whenever possible.
